If so, we’re here to help you claim YOUR money back
Unfortunately, not all digital companies are as honest as you would like. From time to time you may come across a company that offers you the world but delivers nothing. We had a client that was told he was going to receive a $10,000.00 fine by google if he did not do something regarding his content! This is madness and not real. They slapped him with a $3,000.00 bill of which he paid as he was bullied into it with this lie.
When you appoint your digital marketing company you want to be sure they can be trusted but as great as this sounds you would not be reading this if you trusted your digital marketing company. As awful as it is to be mis-sold, don’t sit around and do nothing, many businesses have enough to deal with let alone being scammed out of $1000’s for bad service and products. Having someone mis-represent what they are going to do for you or push you into a service is not how it should be. You use digital marketing to make money not to lose money and this type of marketing especially on ads should bring you 3X your money back.
You should not have heard excuses to why your campaign is not working after months.
You should not have a half-completed website that is not even optimised and does not work properly on all devices.
You should not be told you need something that does not even nearly sound right to you especially with no real explanation.
Your digital experience should be a good one for you and your business, although results do not always happen overnight you should know what is going on and understand the process. Your digital marketing agency should be in contact with you to explain what everything means and should not promise you massive results and then not deliver them. Your website should be strong and like a sales funnel and should have on-page SEO as doing marketing to a website without this is just a waste of money.
The short answer is, YES, there are numerous options to claim your money back and even a bit of compensation for the distress caused. If you feel you have fallen victim to a digital mis-sell then you should get in contact. Some examples of digital marketing agencies mis-selling you.
You were told you needed to do something or you would get a fine or alike
The sales agent you spoke to was very pushy and made you uncomfortable and that is why you signed up with them
The website build you had was not as you were told it would be.
You experienced hidden fees even though you were not informed of this.
They recommended a service that would not even benefit you.
You were promised results but have received nothing
A website should not just be made to be pretty; it should be built to convert, your website should not have numerous errors on it after a new build, it should be well optimised, and mobile friendly.The website should be built as a sales funnel so that you convert it easily. Were you told your website was going to get you loads of conversions if you build it?
SEO (Search Engine Optimisation) will not bring you instant results and can take over 12 months to start working, normally if you are looking for instant results this is not a great option for you. Especially if you are cashflow poor, SEO is great to do however, you should really understand how this works. Were you told you were going to get quick results from this? Have you been with this agency for months and received nothing?
Paying for google ads or social ads can get you great results if done properly, however, if done incorrectly you may as well take your money and through it down the drain. Not all companies will use both of these platforms for ads and there are loads of other platforms such as YouTube, LinkedIn etc. However, google and Facebook/insta are the most popular, depending on your industry using both these platforms could be a complete waste of money, for example if you are a pizzeria you would probably be better using google ads, this is because when someone wants a pizza they are going to search for you and therefore not as many people would type into Facebook search pizzeria they would more likely search google for this. Were you told to do both of these ads? Have you been with this company for months and basically received nothing?
Some companies will advertise unlimited revisions or all inclusive service and then charge you to change or fix something. Some companies may bully you into using them or taking on an additional service you do not want. Some companies will lie to you about services you need. Some companies will not do what they promise and then start adding on additional pricing or tell you when they are done this was all that was included. Many companies will tell you something works great like your website when it really does not ETC ETC the list is endless so if you are unsure get in contact.
RTR Claims understands where you are! The director also lost money due to dishonest people. We specialise in winning and deal with claims like this all day everyday and we work on a no win- no fee basis.
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